What does the Future Hold for Insurance?
>> Jun 13, 2012
Insurance
has been around for as long as anyone can imagine. People have always been able
to identify risk, and as soon as risk is identified, the need for insurance and
protection against these risks also comes to mind. But with so much happening
and changing, with climate change, the global financial crisis and advances in
technology what does the future hold for insurance?
Here
we discuss some of the challenges the insurance industry is currently and will
continue to face, and ways in which some providers are already using these
changes to their advantage.
Global
financial crisis
As
insurance companies generally hold large investments in hedge funds, private
equity and real estate, and the global financial crisis affected pretty much
all of these areas in a big way, the capital base of many insurance companies
took a major hit. Combine this with businesses going bankrupt, rising
unemployment levels and consumers and businesses both looking to cut costs, the
insurance industry was really hit hard. While things are still not back to the
way they were before the GFC, things are picking up and the industry is
starting to repair itself and make up for it’s losses.
Climate
change
There’s
no doubt about it that unusual weather patterns has meant devastating natural
disasters have hit in regions all over the world. And not just in areas that
are considered danger spots either. As a result, insurance companies have been
hit hard by claims, and many companies that would be used to covering customer
inquiries regarding car damage or vandalism claims have had to respond to major
disasters involving the loss of homes and property.
In
order to respond to the change in climate, government enquiries are even being
made into how in future, disasters such a severe flooding will be dealt with.
Technology
We
are already living in the Internet age and it makes sense that insurance
follows other industries in providing extensive online services for their
customers. Some car and home insurance companies have even developed policies with discounts for those
who organise all of their insurance online. This really is the future of
insurance, and an area that companies need to explore if they haven’t done so
already.
A
more personalised approach to insurance
One
huge change that is currently taking place in the insurance industry is a trend
towards the personalisation of insurance. Take car insurance for example. People want to be able to only pay the premium that
matches their lifestyle. After all, why should someone pay the same amount as
someone who uses their car everyday to drive them to work, home and throughout
the day if they only use their car every second day or so because they work
from home? This is another area of insurance that is really going to change the
way people look at their insurance premiums.
Insurance
will always be something that people need and will want to buy. But while the
need may never change, the way we purchase insurance and the way we view our
cover certainly will change over time.
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